Canceling your Hayya Card visa or entry permit is sometimes necessary if your travel plans change or you no longer need to enter Qatar. The cancellation process is simple and can be completed online within minutes. In this guide, we explain the steps, requirements, and important points to help you cancel your Hayya visa or entry permit easily and without delays.
How To Cancel Your Hayya Card Visa and Entry Permit
Here are simple and straightforward methods to cancel your Hayya Card visa and entry permit.
Method 1: Email Address
- Send an Email: The first step is to draft a cancellation email and send it from the Hayya holder’s registered email address to [email protected]. In your email, provide the following information: your passport number, Hayya visa number, and the reason for cancellation. Be sure to include a clear statement confirming and acknowledging your request.
- Place a Follow-Up Call: After emailing, contact Hayya Support at +974 4441 2022 if you are outside Qatar to report the issue and open a service ticket. Alternatively, someone within Qatar can call 800 2022 for assistance.
- Submit Your Documents: After submitting a ticket, you will receive a link to upload your passport copy, Hayya card screenshot, and the screenshot of the email you sent earlier.
- Send an Email Follow-Up: Once all required documents are successfully uploaded, send a follow-up email with the subject line including the ticket number from your previous email. [Sub: Hayya Cancellation Request: Ticket No: xxxxxx].
Method 2: Airport Passports Dept
- Send an Email Request: Send an email to [email protected].
- Write a Request Letter: Write a short letter in Arabic requesting Hayya visa cancellation, especially if applying for a resident visa. Include visa details, the reason for cancellation, and confirmation you won’t reapply. English may be accepted, but Arabic is preferred. Please make sure it is signed by the Hayya visa holder.
- Go to the Airport Immigration Department: Go to the Airport Passports Department office (near HIA Cargo) with the following documents:
- Printout of your Hayya entry visa
- Copy of the visitor’s passport
- Printout of the Hayya cancellation email sent to [email protected]
- Copy of the visitor’s QID (Qatar ID)
- Request a meeting with the captain and present the documents. If everything is in order, they will cancel the visa in the system.
Note: This method applies to Hayya holders currently in Qatar on a family visit or on an on-arrival visa. If you entered Qatar with a Hayya visa, you must leave the country before initiating its cancellation.
Cancellation Processing Time
The processing time for canceling a Hayya visa is not fixed and can vary depending on the case. To check the status, contact the Hayya helpline periodically. Stay patient throughout the process and avoid calling multiple times in a single day.
Important Things to Know Before Cancelling
Exit Requirement
- If you entered Qatar using your Hayya Card, you must exit the country before cancellation. MOI regulations do not allow cancellation for holders inside Qatar who did not enter through proper channels.
Legal Implications
- Cancelling your Hayya Card will terminate your visa and entry permit.
- Any work or sponsorship privileges linked to the card will be revoked.
Timing & Deadlines
- Start the cancellation at least 1–2 weeks before your intended exit.
- Keep copies of all receipts and documents for future reference.
FAQs About How To Cancel Your Hayya Card Visa and Entry Permit
Can I cancel my Hayya Card if I am outside Qatar?
Yes, if you have not entered Qatar using the card, you can request cancellation from abroad.
Do I get a refund if I cancel?
Hayya Card fees are typically non-refundable, so plan accordingly.
Can I cancel and immediately apply for a resident visa?
Yes, but you must ensure all Hayya Card-related processes are completed before submitting a new visa application.
Conclusion
Canceling your Hayya Card visa or entry permit is straightforward if you follow the proper steps. By preparing documents, contacting Hayya support, and adhering to exit and timing requirements, you can complete the process smoothly and avoid unnecessary delays.